Refund and Returns Policy

At Digigglen.com, we strive to ensure complete satisfaction with every purchase. If you’re not entirely satisfied with your order, we’re here to help with a clear and customer-friendly refund and return policy.

1. Returns Eligibility

You may return a product under the following conditions:

• The product must be returned within 7 days of delivery.
• It must be unused, in original packaging, and in resalable condition.
• A valid purchase invoice from Winksale.com is required.
• The product should not be physically damaged or show signs of use.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Products with activated iCloud/Apple ID.
• Opened or used accessories, including chargers, cables, or headphones.
• Products damaged due to misuse, negligence, or unauthorized repair.
• Items marked as “Final Sale” or non-refundable during purchase.

3. Refund Process

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed within 7 business days through the original method of payment.

Please note:

• Shipping and handling charges are non-refundable.
• In case of a defective or wrong product, Winksale.com will bear the return shipping cost.

4. Return Procedure

1. Fill out our Return Request Form or email us at sanjay.pinw@gmail.com with your order ID and reason for return.
2. Our team will verify your request within 24-48 hours and share the return shipping details.
3. Pack the product securely and dispatch it to the address provided.
4. Once received and verified, a refund or replacement will be initiated.